How to Cancel Microsoft 365

Either a paid subscription to Microsoft 365 or a free trial of the service can have its subscription cancelled using the instructions in this article.

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How to Cancel Microsoft 365

Please ensure that you terminate your subscription to Microsoft 365 as well as your free trial of the service in accordance with the following procedures:

1. Go to Microsoft365.com, and in the top right hand corner of the page, look for the user sign-in symbol. Simply clicking on the button will get you started with the sign-in procedure.

2. Signing in to your Microsoft account is all that is required to grant you access to the services.

3. To access your account, select “My Account” from the drop-down menu.

4. Choose the option that is labelled “Services & Subscriptions” from the primary menu that is located at the very top of the page.

5. To manage your Microsoft 365 subscription, click the Manage button that is located next to the heading. This will bring up the Manage menu.

6. Choose “Cancel Your Subscription” from the list of alternatives that appear when you look to the right of the column containing the available choices.

7. Select In order to verify your account, go to the following screen and turn off the automatic payment option.

8. A confirmation window will display after you have successfully disabled the automatic renewal of your Microsoft 365 membership. This box will inform you that your membership will not be automatically renewed in the future.

9. Microsoft 365 will continue to be available to you right up until the point in time when it is necessary for you to  renew your subscription once again. However, after that point, you will no longer have access to the service and will be responsible for any further expenses that may be incurred after that point.

FAQs

Can you cancel Microsoft 365 monthly?

Stop charging your card on a recurrent basis.

Find your Microsoft 365 subscription on the page for Services & subscriptions, then pick Manage from the drop-down menu that appears next to it. Take action in one of the following ways: If you see a link that says “Turn off recurring billing,” select it to disable the recurring billing feature. If you see a link that says “Cancel,” click on it to terminate your subscription.

Why won’t Microsoft let me cancel my subscription?

If you are unable to cancel or turn off recurring billing and do not see the Manage option on the page that lists your services and subscriptions, you can try the following: Check that you are logged in with the same Microsoft account that you used to purchase the subscription. If not, sign in with that account.

Can I still use Microsoft Office after subscription expires?

“Your subscription has expired” or “Renew your subscription here.”

Your subscription to Microsoft 365 is either about to run out or has already run out. You are need to renew your subscription to Microsoft 365 in order to keep using Office.

What happens if I cancel 365?

If you decide to cancel your recurring monthly subscription, the service will be terminated immediately (at the date of cancellation). Because of this, your end users will immediately lose access to the Microsoft 365 assets, and only administrators will be able to view the data for the following three months.